Silvana’s story of changing careers is a positive outlook on how we can grow and expand as individuals. Are you ready to take that leap into the unknown?
Have you ever felt stuck in a career you knew wasn’t right for you? Do you dream of one day taking those steps to achieving financial freedom? Silvana Kopani, who joined The Grooming Company Holdings (TGCH) in 2020 tells us how she took a risk and created a life filled with ambition, joy and self-driven solo adventures.
Originally working in the jewellery industry, Silvana had always had a passion for beauty and nails. “I worked in a family business in London,” Silvana explains. “I was in a fortunate position to learn and understand every aspect of the business. But it was only a small shop. This is where I gained a profound appreciation and passion for customer service but also an understanding of how business processes work.” However, not feeling overly excited about her role, Silvana was eager to start a career in beauty and set-up her own business.
Having attended beauty courses to enhance her skills, Silvana then used her qualifications to network with a colleague who had recently opened a luxury Nail Boutique in Mayfair. She continued to work here for several years, in which time she gained valuable knowledge about various stages of business growth, and the challenges faced in the industry. Still, Silvana still felt something was missing. So, she made the decision to find something more suited to her, and as a result reached out to Head of Global franchising, Sepi Saldjoughi. “Having worked in the beauty industry for 6 years previously, I knew Sepi, and she’d introduced me to TGCH. My experience of taking a business and helping it to grow whilst watching it become successful, suited the role they needed me to take on with N.Bar. Working with franchisees sounded like the perfect fit for me – helping to bring results, is what was missing.”
What support does Silvana offer to franchisees?
When you invest in your own N.Bar franchise, you join a brand which offers incredible support geared to your success. “One thing I love about working with N.Bar, is how supportive the culture is, at all levels of the business. As part of the Head Office Support, we can really expand and care for our franchisees, allowing us to deal with them personally according to their needs and challenges. This gives each Franchise Partner greater flexibility as they grow their business.” Working as an Operations Manager in Franchising, Silvana loves to get involved with the franchise support team.
One of the key elements provided by Silvana is to understand and cater to the specific needs and challenges faced by each franchisee.
The real exciting element happens once you open, as the Franchise Support Team dive deeper into helping your business grow, using their insight of how to move a business to the next level. “The franchise support team are always there to support, but what they do best is look with you at what steps you need to take for growth. We understand how crucial growth is, so we’re committed to exploring with you the necessary steps to take to achieve it. Our insight and experiences enable us to provide valuable advice on various aspects of your business, such as marketing, operations and financial management. This involves looking at your P&L and assessing your spend. Understanding when to increase staff, with each headcount goal. How to maximize your revenue. This is what we really love doing, digging deeply into maximising your business.”
Silvana’s passion for how ‘bespoke’ the culture and attitudes are to the individuals in the franchise, is what makes her the perfect person to walk alongside you as you learn how to grow your N.Bar business. The way she approaches her work, by offering personalised support to you and your staff team, allows her to understand collaboration and cooperation with like-mined individuals and this is an invaluable tool for growth and development. You’ll have the freedom to grow your businesses in the way you desire, with the support and guidance of the N.Bar professional network. “We work with each franchisees’ personality; all our partners have a different vision they are aiming for.”
Silvana explains how she will look to stand alongside her franchisees, and face challenges together, whilst giving them the tools to grow a successful business, particularly at key periods of engagement. Positivity radiates from Silvana as she expresses how there is no such thing as a problem, only a challenge which can be turned into an action plan!
What is there to love about N.Bar?
What is there NOT to love! When it comes to finding the right business to invest in, the passion of those already involved, often informs our decision-making process. And Silvana, like Leila, Sepi and Jody, who will also be your support system, genuinely love the brand. “I adore the culture of N.Bar, as well as their strong leadership skills. We genuinely care about our franchisees, which is why I love my job and plan to open my own N.Bar franchise some time. N.Bar gives me complete job satisfaction – as it does our franchise partners. The support you’ll receive gives you the freedom to grow your business, based on our professional expertise. Not only is this good for your trade, but for you financial and mental health too!”
Ready to invest in yourself?
Silvana’s journey expresses her personal growth, whilst taking risks and finding fulfilment as she pursues her passions. She’s proven it is possible to invest in yourself. So, if Silvana’s story has resonated with you, igniting a desire to explore new opportunities within the beauty industry, why not consider investing in an N.Bar franchise?
Contact us now for more information!