We’ve recently spoken to our franchisees from Hull, husband and wife duo Nic and Sarah, to give you the lowdown on what it’s like to run your own business with the backing of a franchise.
Can you tell us a bit about yourselves and what you were doing prior to buying a franchise business?
Prior to buying the franchise in 2017, we were running a design agency which we’d started in 2007. Over the years we’d taken the business in various directions but we’d decided in 2016 to scale back and look at how we might develop residual income through the business.
We weren’t initially looking for a franchise, we’d looked around for a product that we could white-label and add to our existing design business, however when we discovered
the it’seeze franchise we decided to do a bit more research.
Choosing to partner with the it’seeze franchise was a really easy decision as the quality of the product and the support offered were excellent.
How did you raise the finance?
We approached our bank for a business loan.
What training and support did you receive initially, and what’s ongoing?
Busy but fulfilling! We’re always marketing the business, developing leads, meeting new clients, as well as managing the website build process for new clients and supporting existing clients.
What challenges have you faced?
Over the past few years we’ve refined our processes to help us manage our workflow better. We’ve looked to find consistent ways to generate new business and we’ve learnt a great deal about customer service!
Has becoming a franchisee changed your life, if so how?
We still have our own business but we now have the backing and support of a whole team of people. It’s one of the best decisions we’ve made!
What is the most invaluable piece of advice you could give someone looking to buy their first franchise?
Do your research, speak to as many people as you can, and make sure you have an interest in the product or service you’re offering.
In your opinion, what makes a successful franchisee?
Dedication and hard work – don’t expect an easy ride. It takes time and effort to grow and develop any business. The bonus of being part of a franchise is that a lot of that work is done for you and you’re not left to manage everything yourself.
What are your plans for the future?
We have 3, 5, and 10 year goals which we constantly review. Already we’re ahead of the plan and we’re extremely happy with our income from the franchise. We have a great business and one that has genuine value if we ever look to sell it in the future.