Extra Help, the home-help and domestic cleaning franchise network, is delighted to welcome their new franchisee, Moira Tonge, who is now running the Rickmansworth franchise.
Moira Tonge worked for fifteen years in the pharmaceutical industry, starting off as a PA and then progressing through to Quality and Compliance roles at a Clinical Imaging Centre. An incredibly thorough person with an eye for detail, Moira was always passionate about providing a high-quality service to customers, including other pharmaceutical companies and universities, ensuring that the company adhered to strict standard operating procedures. However, Moira had a personal ambition to focus the next step of her career within the care industry. “We all hear stories of people who provide help to older relatives but, due to day-to-day life, can’t give as much time as is needed,” she says. “I love the idea of being able to help ease the burden for people who need help and make their lives more comfortable.”
Moira learned about Extra Help when she posted on social media that she was looking for a new opportunity. A relative responded, recommending Extra Help and suggesting it might be the ideal business for her. Moira had an extremely positive conversation with Extra Help’s Head Office and, when she read the literature that was subsequently sent to her, she felt the genuine passion behind the words and knew it was perfect for her. “It just ticked every single box and I knew that this was me to a T!” she says.
Moira believes that the support she has received from Extra Help to date has been fantastic. “I know it’s early days but they’ve been amazing!” she says. “It’s rare to find people like them who have that much drive and energy- it’s a fantastic team and everyone I have spoken to has been so very supportive. I know I can learn a lot from them.”
Having just returned from the Extra Help induction training course, Moira is keen to get started. She is looking into local advertising options and plans to provide services for the elderly, domestic cleaning services and Extra Help for professionals. She is optimistic for the future and determined to build a healthy business, providing outstanding customer care to her local community.
Click here to find out more about Extra Help.